We’re here to help with questions about orders, shipping, product issues, and general support.
If you need assistance, please contact us using the form below or reach out directly using the contact details listed on this page.
Monday–Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
order status | shipping questions | delivery issues | product concerns | warranty and return requests | general store inquiries
We aim to respond to support inquiries as promptly as possible during normal business operations. Response times may vary during high-volume periods.
To help us assist you faster, please include:
your order number | the name used on the order | the email address used at checkout | a short description of your question or issue
We understand that privacy matters. We handle customer inquiries and order-related communication with care and discretion.
Thank you for contacting BIONIQS.
Email: support@mybioniqs.com Phone: 424-269-4369
Mailing Address: 30 N Gould St. Sheridan, WY 82801